We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.

Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

Ascend Learning brand ClickSafety provides online safety training and compliance solutions for more than 10,000 organizations worldwide across multiple industries. As the first authorized OSHA 10 and 30 Outreach Training online provider, ClickSafety has a history of helping businesses build strong safety culture to protect workers. For more than 25 years, ClickSafety has partnered with companies in construction, manufacturing, warehousing, and other industries to offer a complete environmental, health, safety, and wellness training solution that reduces risk and empowers workers with the knowledge and confidence they need to remain safe on the job.

WHAT YOU'LL DO

ExamFX and ClickSafety are hiring an Analyst Sales Operations . In this role, you will assist the Sales Team with CRM management (D365 and HubSpot), Salesloft campaign execution, sales process management, sales team performance reporting, contract management, and other ad-hoc projects. This role requires strong analytical capabilities, and the ability to meet time sensitive deadlines. Qualified candidates will be team oriented, self-starters who operate with an entrepreneurial mindset. This role will be responsible for implementing best practices across the sales organization. By aligning directly alongside all departments involved in the sales cycle, this role will create and leverage effective lines of communication for clearer, solution-driven sales strategies that will drive higher revenue across both ExamFX and ClickSafety.

WHERE YOU’LL WORK

This position will work hybrid out of the Leawood, KS office.

HOW YOU’LL SPEND YOUR TIME

• Develop and implement sales strategies, policies, and procedures to increase sales productivity and revenue growth.

• Collaborate with sales team members and other departments to identify and address opportunities to improve sales processes, systems, and tools, including D365, HubSpot, Salesloft, Smartsheet, Excel, Powerbi and Microsoft Office

• Analyze and report on sales performance metrics, such as pipeline, conversion rates, and win/loss ratios, using tools such as Excel, Powerbi and Smartsheet, to inform decision-making and identify areas for improvement.

• Manage and maintain CRM systems, including D365 and HubSpot, ensuring accurate and up-to-date data, reporting, and analytics.

• Create and manage sales forecasting models, budgets, and targets using Excel, Powerbi and Smartsheet

• Conduct market research and competitive analysis using tools such as Excel or Powerbi to inform sales strategies and positioning.

• Provide training and coaching to sales representatives on sales techniques, product knowledge, and sales process optimization using Salesloft and other tools as appropriate.

• Develop and maintain relationships with key stakeholders, including customers, partners, and vendors

• Use Microsoft Office tools such as Word, PowerPoint, and Excel to create presentations, proposals, and other sales-related documents

• Stay up-to-date with industry trends, best practices, and emerging technologies to drive continuous improvement and innovation

WHAT YOU'LL NEED

• Bachelor's degree in business administration, marketing, or related field

• 5+ years of experience in sales operations or a related field

• Demonstrated track record of successfully implementing sales strategies and achieving revenue targets using tools such as D365, HubSpot, Salesloft, Smartsheet, Excel, Powerbi, and Microsoft Office

• Strong analytical skills, with the ability to interpret and communicate complex data to stakeholders at all levels

• Excellent project management skills, with the ability to prioritize and manage multiple initiatives simultaneously

• Experience with CRM systems, particularly D365 and/or HubSpot

• Strong communication and interpersonal skills

• Knowledge of sales methodologies and best practices

• Results-driven mindset

BENEFITS

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement

Fostering A Sense of Belonging

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.