Solution Delivery Manager
Heartbeat Health
Remote
Posted on Sep 13, 2025
Heartbeat Health is the leading virtual-first cardiovascular care company in the country, providing patients with convenient, high-quality heart care through a combination of telemedicine, diagnostics, and virtual care programs. By leveraging real-time data and AI-powered insights, Heartbeat Health empowers providers and patients with personalized treatment plans, reducing hospitalizations and improving long-term heart health outcomes. Heartbeat Health is redefining how cardiovascular care is delivered in the digital age, led by our medical group of cardiologists, advanced practitioners, nurses, and care coordinators.
We are seeking a Solution Delivery Manager to join our implementation Team!
About the Role:
- Ensure all client launches are delivered on-time and within scope, including managing intake, pipeline, tasks and timelines
- Partner with internal and external stakeholders to help solution appropriate workflows and ensure their efficiency and replicability
- Work across stakeholders to ensure resource availability and allocation for launch
- Perform risk assessment and management to minimize launch delays and downstream impacts
- Create and maintain comprehensive project documentation, including project plans and workflows
- Provide project updates on a consistent basis to various stakeholders about progress, barriers and risks
- Drive accountability with various stakeholders to ensure timely and successful launch
- Partner with various functional areas to ensure launch readiness and remove barriers
- Partner with leadership to provide strategic insights to develop implementation best practices
- Complete post launch analysis and performance reporting
- Partner with Customer Success to transition client to steady state management and oversight
About You:
- A minimum 5-7 years of experience as a solutions-oriented project manager, ideally in a fast-growing startup (digital health preferred)
- Experience working on multiple large-scale client implementation efforts simultaneously
- Experience in client-facing, business development and project calls with both technical and non-technical stakeholders
- Familiarity with early start-up environment; able to move forward in sometimes ambiguous situations with a clear plan of action and next steps
- Proven leadership skills with the ability to build and maintain strong and lasting relationships
- Solid organizational skills including attention to detail and multi-tasking
- Proven ability to solve problems creatively
- Experience executing projects through the full life cycle
- Experience using Smartsheets
- Excellent analytical skills
- Excellent written and verbal communication skills
- Good sense of humor
Heartbeat Health is an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status