About Diana Health

Diana Health is a network of modern women’s health practices working in partnership with hospitals to reimagine the maternity and women’s healthcare experience. We are restructuring the traditional approach to care to create an experience that is good for patients and good for providers. We do that by combining a tech-enabled, wellness-focused care program that women love with a clinical system that helps us drive continuous quality improvement and ensure work-life balance for our care team. We work with clients across all life stages to empower and support them to live happier, healthier, more fulfilling lives.

With strong collaborative care teams; passionate administrators and a significant investment in operational support, Diana Health employees are well-supported to bring their very best to the work they love. Come join us!

Role Description

The Centralized Scheduler is responsible for partnering with the Centralized Scheduling Manager, Practice Managers, and Clinical Leadership to optimize provider schedules for accuracy, efficiency, and accessibility. Success in this role requires strong attention to detail, organizational skills, and the ability to balance multiple priorities in a fast-paced environment.

In this role you will:

• Work with the Centralized Scheduling Manager and Practice Managers to understand availability and preferences of clinicians and optimize schedule
• Utilize the scheduling platform to review daily clinic huddles and cross-reference staffing needs for accuracy and coverage.
• Proactively monitor open appointment slots each day, making adjustments to maximize clinic access and optimize provider utilization
• Assist Centralized Scheduling Manager with schedule change request forms as needed
• Any other duties as assigned by leadership

Competencies:

• Excellent oral and written communication skills
• Attention to detail and accuracy
• Strong organizational and project management skills
• Creative and persistent problem solver
• Ability to interact and communicate with all levels of the organization, across both business and clinical leadership
• Strong interpersonal skills to handle sensitive situations and confidential information. Position requires demonstrated poise, tact, diplomacy and good judgement.
• Ability to multi-task and prioritize workload in a fast-growing environment
• 50+WPM

Education & Experience:

• Minimum: Associates Degree, or an equivalent combination of work experience & education
• Preferred: 1+ years experience in a Staffing Coordinator position or 1 year experience in the staffing industry.

Other details:

• Indoor office environment
• Sitting at desk for up to eight hours (w/breaks)
• Working on computer for up to eight hours (w/breaks)

Benefits

• Competitive compensation

Diana Health Culture

• Having a growth mindset and striving for continuous learning and improvement
• Positive, can do / how can I help attitude
• Empathy for our team and our clients
• Taking ownership and driving to results
• Being scrappy and resourceful